Customer reviews
Reviews 25 • Excellent
The leather club chairs are great. Exactly what we hoped for (bought on line, so not seen). The online process was fine and straightforward, particularly given it was over Christmas/New Year. Delivery was within the two weeks. The only issue was delivery. Nothing too serious. The date they were due to be pickup was given with a promise that the delivery date would be confirmed when picked up. That didn't happen, no delivery date by either email or text. The next day (I didn't expect next day delivery) while in a meeting a message was left by the driver saying outside the house (my wife was at home but obviously didn't hear him!).and would wait 5 mins. Foulgers delivered next day with no issue once I called the office in the afternoon and made arrangements, so all okay. The chats were very well packaged. All in all we are very happy 😁.
Date of experience: 06 January 2025
I had a great experience with furniture by Jackson.Great customer service and super quick delivery.I would 100% order from them again.I bought a beautiful wooden stool with a cushion seat. The product is amazing quality and I am very very happy with my purchase!Date of experience: 23 December 2024
Bought a couple of items from the Camille range. Competitive pricing, good communication, delivered as promised in good condition.
Date of experience: 02 December 2024
The chairs are beautiful and perfectly wrapped to protect the leather. Very happy with them.
Date of experience: 02 November 2024
I had a really positive experience with Jackson’s. I only couldn’t give 5 stars as the delivery was a few days longer than advertised, but that being said as soon as I contacted them, they kept me informed of my order and any other questions I had. Their customer service is very good, Virgil answered everything very promptly and it felt like dealing with a family business rather than a multiple. I had to send one of the items back as it didn’t work in my space but the process was very seamless. Would definitely recommend!
Date of experience: 24 October 2024
Beautiful products and outstanding service
Date of experience: 18 October 2024
Highly recommend this company. Their communication from pre purchase to delivery was faultless. The item arrived the day after order, packages well and best still I am thrilled with the items. Will definitely buy from them again.
Date of experience: 21 October 2024