Delivery Information
We are offering free UK delivery on all orders, and we typically deliver Monday to Saturday.
- Orders are dispatched within 1-2 business days.
- Delivery time is typically within one day after dispatch.
- Delivery partners include DHL, DPD, and Parcel Force.
- The specific delivery carrier depends on the location and item size.
- A tracking number will be provided once the item is shipped.
No additional charges on your order!
The total amount of your order includes all costs. No additional taxes or customs duties are charged. All our products are dispatched to you from our UK based fulfilment centre or from our manufacturers UK based warehouses.
Missed deliveries
If you're not at home when we attempt delivery, we leave a missed delivery card and you can call to arrange a free redelivery. Please note, you can arrange free redelivery only once per order, then you'll have to pay a delivery charge.
Returns and refunds
We offer a standard 30-day refund policy for customers who are not satisfied with their purchase or have received an item that does not fit. Learn more about our return policy.
Special requests
Do you have a special delivery request? The quickest way to make a request is to contact us directly at support@terraverity.co.uk or use the contact form.
