Dust regularly: Dusting the furniture regularly is one of the simplest and most effective ways to keep it clean. Use a soft, lint-free cloth or a feather duster to remove dust from the surface of the furniture. Avoid using abrasive cloths or harsh chemicals as they can damage the finish.
Clean spills immediately: Spills can happen anytime, and it's essential to clean them immediately to prevent the wood from getting damaged. Use a soft cloth or paper towel to absorb the spill and then wipe the area with a damp cloth. Avoid using excess water as it can cause the wood to swell.
Use coasters and placemats: Placing coasters and placemats on the furniture can protect it from spills, scratches, and heat damage. Use coasters under cups and glasses, and placemats under plates and bowls to avoid direct contact with the wood.
Avoid placing hot items directly on the furniture: Placing hot dishes, pans, or cups directly on the surface of the furniture can cause heat damage and leave unsightly marks. Always use coasters, trivets, or potholders to protect the wood from heat. If you accidentally leave a hot item on the furniture, remove it immediately and gently buff the area with a soft cloth.
Maintain humidity levels: Wood is sensitive to changes in humidity, and extreme fluctuations can cause it to warp or crack. Maintain a consistent humidity level in your home by using a humidifier or dehumidifier as needed.
The leather club chairs are great. Exactly what we hoped for (bought on line, so not seen). The online process was fine and straightforward, particularly given it was over Christmas/New Year. Delivery was within the two weeks. The only issue was delivery. Nothing too serious. The date they were due to be pickup was given with a promise that the delivery date would be confirmed when picked up. That didn't happen, no delivery date by either email or text. The next day (I didn't expect next day delivery) while in a meeting a message was left by the driver saying outside the house (my wife was at home but obviously didn't hear him!).and would wait 5 mins. Foulgers delivered next day with no issue once I called the office in the afternoon and made arrangements, so all okay. The chats were very well packaged. All in all we are very happy 😁.
I had a great experience with furniture by Jackson.Great customer service and super quick delivery.I would 100% order from them again.I bought a beautiful wooden stool with a cushion seat. The product is amazing quality and I am very very happy with my purchase!Date of experience: 23 December 2024
Only option is one star on this occasion. Following my order placed in later December, I was prepared to wait a month for delivery of the cabinet I ordered.
They were unable to deliver the item due to damage and no replacement was available. Full refund was received with thanks.
Date of experience: 22 January 2025
Customer
Verified review
The chairs are beautiful and perfectly wrapped to protect the leather. Very happy with them.
I had a really positive experience with Jackson’s. I only couldn’t give 5 stars as the delivery was a few days longer than advertised, but that being said as soon as I contacted them, they kept me informed of my order and any other questions I had. Their customer service is very good, Virgil answered everything very promptly and it felt like dealing with a family business rather than a multiple. I had to send one of the items back as it didn’t work in my space but the process was very seamless. Would definitely recommend!
Highly recommend this company. Their communication from pre purchase to delivery was faultless. The item arrived the day after order, packages well and best still I am thrilled with the items. Will definitely buy from them again.
Quality product at a good price. Efficient and informative service by the customer support team. Delivery ahead of schedule, would recommend buying from this company.
The chair was made exactly to measurements, and the finish is excellent. Furniture by Jackson was recommended by a colleague who had great service with a made to measure bench. reasonable pricing and a good delivery schedule
I'm in love with my dresser. I wanted a smaller dresser to save some space. (I'm a minimalist) and this dresser is 10/10. I love the chestnut color, the smell of the wood and it's very sturdy. If you are curious to know the length and width of the inside of the drawers, the two top drawers are Length:10 inches/ Width 10 inches. The three main drawers are, Length: 10 inches and width 24 inches. If you fold your clothes using the Marie Kondo method, you will have more than enough space for your clothes. Lastly the customer service was 10/10, I would like to thank Virgil for his outstanding customer service and great communication. The shipping was fast to the United States. Thank you, Furniture by Jackson, for the beautiful addition to my home.
I very rarely buy anything on line, especially furniture. The fact that Jackson offers return for free or minimum payment is such a good policy. So I took a chance and bought the London TV unit. It was ordered on the Friday and I received it on the Monday. I was blown away by the delivery efficiency and the unit is fantastic. Thank you
Communication from start to finish was great - I was kept updated which is so reassuring. Very pleased with my chest of drawers. It's a beautiful piece of furniture and looks lovely in my room.
Overall I am pleased with the product as it appears to be well designed and built. Assembly was straightforward. Delivery was very quick was kept informed all the time via email.
I ordered a console table. Amazing quality. Easy assemble. The delivery took a couple of days longer than expected but I was kept up to date by the customer service team. Thank you.
Unfortunately my order was delayed I agreed to wait until after Xmas period I was offered a refund . I waited and had to send a further 2 emails after nearly 2 maths of waiting they advised cldnt ship to Ni. I did receive a full refund but was very disappointed from the outset.
